ORDER POLICY

1. FULFILLMENT TIMES: CURRENTLY ESTIMATED 10 BUSINESS DAYS. EACH ITEM IS MADE JUST FOR YOU. THANK YOU IN ADVANCE FOR YOUR PATIENCE. PLEASE NOTE WE ARE NOT A LARGE COMPANY LIKE AMAZON; WE ARE A SMALL TEAM OF 3.

2. SHIPPING:  WE DO NOT EMPLOY THE USPS, FED-EX, UPS OR DHL PLEASE DO NOT ASK US TO CALL THEM TO FIND OUT WHEN YOUR ORDER IS ARRIVING WHILE IT IS IN TRANSIT. WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS ONCE THE ORDER HAS LEFT OUR FACILITY. WE DO NOT OFFER OVERNIGHT SHIPPING.

3. TRACKING INFORMATION: ONCE YOUR ORDER IS PACKAGED AND SHIPPED A NOTIFCATIION WILL BE SENT TO THE EMAIL OR PHONE NUMBER YOU PUT ON FILE WHILE PLACING YOUR ORDER. IF YOU DID NOT RECEIVE A NOTIFICATION & NEED YOUR TRACKING INFO WE CAN GLADY PROVIDE. IF YOU ORDERED MULTIPLE ITEMS YOU MAY RECEIVE SEPARTE PACKAGES & TRACKING ALERTS. 

4. RETURNS: FUNERAL BOSS INC. WILL NOT ACCEPT WORN OR USED ITEMS. UN-WORN OR UN-USED ITEMS CAN BE RETURNED WITHIN 30 DAYS FOR AN EQUAL EXCHANGE OR STORE CREDIT AFTER INSPECTED AND APPROVED. NO RETURNS ON SWIMWEAR NO EXCEPTIONS.

5.  DAMANGED GOODS: IF AN ITEM ARRIVES DAMAGED OR THERE IS AN ISSUE WITH THE QUALITY OF PRINT, WE CAN REPLACE AT NO COST TO YOU. DO NOT CONTACT US TO REPLACE AN ITEM YOU HAVE HAD FOR OVER 30 DAYS. PLEASE SEND PHOTOS TO EXPEDITE PROCESS. 

6. GIFT CARDS: FOR PURCHASES MADE WITH GIFT CARDS THAT ARE CANCELLED OR RETURNED, THE AMOUNT APPROVED WILL BE CREDITED BACK TO THE GIFT CARD, NO CASH OR CREDIT CARD REFUNDS. 

7. UNICORN DEADLINES: IF YOU ARE ORDERING SOMETHING FOR A SPECIAL OCCASION, PLEASE SEND US AN EMAIL WITH THE DEADLINE ON WHICH YOU NEED THE ITEM. 

8. KAREN FREE ZONE: WE ARE A SMALL BUT MIGHTY TEAM AND WORK REALLY HARD TO GET BACK TO YOUR EMAILS/MESSAGES ASAP. YOUR SATIFICATION IS OUR PRIORITY & WE WILL DO OUR VERY BEST TO MAKE SURE YOU ARE HAPPY WITH YOUR ORDER. NEED TO REACH US? SUBMIT THROUGH THE CONTACT US TAB